Privacy Policy of Artesana Home

Introduction

At Artesana Home, located at 154 7th Ave, Brooklyn, NY 11215, we understand the importance of your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our furniture store, interact with our services, or make a purchase from us. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you visit our store, make a purchase, subscribe to our newsletters, or contact our customer service. This may include your name, email address, shipping and billing address, phone number, and payment information.

Non-Personal Information

We may also collect non-personal information, such as your IP address, browser type, device information, and the pages you visit on our website. This information helps us analyze trends, administer the site, and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

 

  • Processing Orders: To process and fulfill your purchases, including arranging for free transportation of your furniture items.
  • Customer Service: To respond to your inquiries, provide support, and address any issues or concerns you may have.
  • Marketing and Promotion: To send you promotional emails, newsletters, and other marketing materials about our products, services, and special offers, if you have consented to receive such communications.
  • Improving Our Services: To analyze user behavior, identify trends, and make improvements to our website, store, and products based on your feedback and preferences.
  • Security and Fraud Prevention: To protect our store, customers, and transactions from fraud, unauthorized access, and other security threats.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our business, providing services to you, or fulfilling your orders. These partners are required to keep your information confidential and use it only for the purposes for which it was shared.

 

We may also disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, and the rights, property, or safety of others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include using encryption technology to protect your payment information, implementing firewalls and other security software to prevent unauthorized access to our systems, and training our employees on data security and privacy best practices.

 

However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information. If you have any concerns about the security of your personal information, please contact us at [email protected].

Your Rights

You have the right to access, correct, update, or delete your personal information that we have collected. You can do this by contacting our customer service team at +1 929-250-2191 or [email protected].

 

You also have the right to withdraw your consent for the collection, use, and disclosure of your personal information at any time. However, please note that if you withdraw your consent, we may not be able to provide you with certain services or products, or process your orders.

Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to collect information about your browsing behavior and preferences. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, improve your user experience, and analyze how our website is being used.

 

You can choose to disable cookies in your browser settings, but this may affect your ability to use some of the features on our website.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that we have collected personal information from a child under 16, please contact us immediately, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. We will notify you of any material changes by posting the updated policy on our website or sending you an email.

 

Please review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services after the effective date of any changes to this policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Artesana Home
154 7th Ave, Brooklyn, NY 11215
Phone: +1 929-250-2191
Email: [email protected]