FAQ

Nurture nature, for a thriving future.

Refund

Once we receive and inspect your returned item at our warehouse located at 154 7th Ave, Brooklyn, NY 11215, we’ll process the refund within 3 – 5 business days. It will be issued back to your original payment method.

Your store credit is valid for 1 year from the date of issue.

Delivery

We offer free transportation for all orders within the United States. So, there is no shipping cost for your order.

Orders are typically dispatched within 1 – 3 business days. 

Shipping & Returns

Once we receive and inspect your returned item at our warehouse located at 154 7th Ave, Brooklyn, NY 11215, we’ll process the refund within 3 – 5 business days. It will be issued back to your original payment method.

First, contact our customer service at +1 929 – 250 – 2191 or [email protected] to get a Return Merchandise Authorization (RMA) number.
 

Payment

We support payment via PayPal. It’s a quick, secure, and convenient way to complete your purchase. Simply select PayPal as your payment method at checkout and follow the prompts to finalize the transaction.

We do not offer refunds, returns or exchanges on sale items due to change of mind. We will meet our obligations under the Australian Consumer Law if a product is faulty or damage.

Amazing Value Every Day

Items prices that fit your budget

Successful Customer Service

We work with a focus on 100% customer satisfaction.

All Payment Methods

Don't bother with payment details.

Completely free shipping

We'll handle the shipping.